1. Scope and responsibility
This Privacy Policy applies to information processed through this website and to information you voluntarily provide when communicating with Aerovend Limited. It is intended to give clear, practical information about our privacy practices. We process personal information in accordance with applicable data protection and privacy laws.
Aerovend Limited is responsible for deciding how and why information is used where it acts as the organization determining the purpose of processing. In some projects, we may process information on behalf of a client under that client’s instructions and agreement.
2. Information we collect
Information you provide
When you send an enquiry or communicate with us, we may receive your name, email address, telephone number, organization, message contents and any other details you choose to share.
Information collected automatically
Our website may receive limited technical information such as browser type, device characteristics, approximate location derived from an IP address, pages viewed and referring website. We use this information to maintain security, understand website performance and improve usability.
Information from other sources
We may receive professional contact details from publicly available business sources or referrals where permitted by applicable law.
3. How we use information
We may use information to respond to enquiries, provide requested services, manage our relationship with you, send service-related communications, protect our systems, improve our website, meet legal obligations and establish or defend legal claims.
We use a lawful basis appropriate to the circumstances, which may include performance of a contract, taking steps at your request before entering a contract, legitimate interests, consent or compliance with a legal obligation. Where we rely on consent, you may withdraw it at any time; withdrawal does not affect earlier processing.
Sharing and service providers
We may share information with professional advisers, technology providers, hosting providers, communications providers and other suppliers who support our operations. They may process information only for agreed purposes and subject to appropriate safeguards. We may also disclose information where required by law, to protect rights and safety, or in connection with a business transfer.
International transfers
Some providers may process information in countries other than the country where you live. Where required, we use recognized contractual, organizational or other lawful safeguards for international transfers.
4. Retention and security
We keep personal information only for as long as reasonably necessary for the purposes described here, including to meet legal, accounting or reporting requirements, resolve disputes and enforce agreements. Retention periods vary according to the type and purpose of information.
We use proportionate technical and organizational measures to protect information against unauthorized access, loss, misuse or alteration. No online transmission or storage system can be guaranteed to be completely secure.
5. Your choices and rights
Depending on where you live and subject to applicable law, you may have rights to request access to personal information, correction of inaccurate information, deletion, restriction of processing, portability, or objection to particular processing. You may also have the right to complain to a relevant data protection authority.
To make a request, contact us using the details below. We may need to verify your identity and may apply lawful exceptions or limitations. You can unsubscribe from non-essential marketing communications by following the instructions in the message or contacting us.
6. Children and external links
Our website is intended for a professional audience and is not directed to children. We do not knowingly collect personal information from children. Our website may contain links to third-party websites; their privacy practices are governed by their own policies.
7. Contact us
For privacy questions or requests, contact Aerovend Limited at admin@dvkvw.shop, by telephone at +447962215558, or by post at 48 West George Street, Glasgow, Scotland, G2 1BP.